商務英語會話Unit11:客戶調查問卷
我們都知道一個產品能否得到消費者的'認可，最重要的就是客戶的反饋。能得到消費者的反饋，我們就能不斷的改進自己的產品，這樣產品就會越多越好。
商務英語會話Unit11:客戶調查問卷
A: First of all, thank you for filling in our questionnaire.
C: that’s ok. How can I help you?
A: Well you made a few interesting comments that I’d like to ask you about, if that’s all right.
C: Sure, go ahead.
A: You said that the customer service you received was “ shoddy”, what went wrong exactly?
C: Well the guy who served me didn’t really seem to know what he was doing.
A: Do you mean he was rude?
C: NO, not rude; he just didn’t know where to find things in the store or how to operate the till, things like that.
A: I see. But you were happy with what you bought.
C: Yes. I bought some trainers; they’re absolutely fine.
A: Good. And you thought they were reasonably priced?
C: Yes. They weren’t cheap, but they’re nice trainer so I didn’t mind paying a bit extra.
A: You also mentioned that worst thing about shopping at HaiSports was disabled access.
C: That’s right. I’m a wheelchair user, you see, and there were no ramps t the entrance to the store-only steps.
A: We’re really sorry about that.
C: Well I can’t say that you are the only culprits.
A: The good news is that we’re having ramps fitted at the store this week.
C: Oh, right. Well it’s nice to be listened to for a change, I must say!
A: We’ll also be sending you a HaiSports voucher to say thank you for helping us with our customer survey.
【商務英語會話Unit11:客戶調查問卷】相關文章：
國際商務英語會話08-27
就業調查問卷08-23
商務英語會話常用句子12-17
食堂調查問卷報告01-09
調查問卷分析報告02-15
培訓需求調查問卷08-18
商務英語會話藝術與技巧09-25
食堂調查問卷分析報告01-09
心理健康調查問卷09-14
員工培訓需求調查問卷08-18